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However, the more you use the platform, the shorter this waiting period tends to be. You're more than welcome to send us a message on Twitter @okcoinhelpdesk if you have any questions or are experiencing longer holding times than normal. There is a ten business day holding period before newly deposited fiat or purchased crypto becomes available for withdrawal. This is a security measure to ensure the integrity of your funds on the platform. The more you use the app/website, the shorter this withdrawal holding period usually becomes. Hi there, thanks for taking the time to reach out about this.
- If you could please send us a message on Twitter @okcoinhelpdesk, we can provide you with expedited support via our escalations team.
- Please send us a direct message on Twitter @okcoin so we can do some troubleshooting and rope in the KYC team for further assistance.
- While I will admit, sometimes the app gets a little confusing.
- Now they have a “Trading feature beta” which you can toggle on and off if you want more functionality.
I gave up and bought a coin and transferred over to another exchange which is much easier than dealing with this site. We temporarily paused Arkadiko trading while we looked into some unusual activity. Our customer's DIKO remained okcoin review safe in their wallets. We immediately communicated this to our customers through email and social media posts. We understand this can be frustrating, though safety and security of our customer's assets is our top priority.
Your tier is based on your 30-day trading volume with the exchange. In addition to crypto trading, Okcoin also lets you earn interest on your crypto holdings by staking or lending them. Some of Okcoin's competitors go into much more detail in their educational content and cover more subjects.
We use dedicated people and clever technology to safeguard our platform. The Okcoin team helped me in a very professional way when some cryptofunds got stuck during a deposit transfer. Other than that, I think Okcoin has a good exposure to STX earnings.
One of these is a 10 business day holding period before newly deposited fiat or purchased crypto become available for withdrawal. The more you use the platform, the shorter the holding period usually becomes. That being said, we definitely want to provide you with answers for your questions and can be reached directly on Twitter @okcoinhelpdesk for expedited support.
Okcoin failed to let the customers know that quick pay or buy is not working and we needed to transfer money a different way. This exchange was one of my favorite because of its ease of use and very responsive support team. Hi Michael, thanks for reaching out about this. Updates for both versions of the app are available to download and contain fixes for any network connection problems you may have experienced.
This is not a normal occurrence and we would be happy to take a closer look and provide you with some additional information regarding the status of your account. You can reach our risk team directly at or reach out to us on Twitter @okcoinhelpdesk for expedited support by our escalations team. We hope to hear from you soon so we can come to a solution.
If you have any questions, please send us a direct message on Twitter @okcoinhelpdesk and we'd be more than happy to help. One reason could be that you purchased the MIA with the precredited funds we provide while the deposit from your bank processes and the deposit ultimately failed. One reason could be that you purchased the assets with the precredited funds we provide while the deposit from your bank processes and the deposit ultimately failed. Hi James, thank you for taking the time to reach out with your review.
Overall is good exchange
We understand the wait for the Android update was slightly delayed due to staffing changes on the Google Play side and we are sorry for any inconvenience that caused you. If you have any questions, please reach out to us on Twitter @okcoin with a direct message and we are happy to assist. Hi David, thank you for reaching out with your review. We would be happy to take a closer look into your account and offer an explanation of these transactions.
Hi there, thank you for providing this feedback. Our UX team is working hard on making improvements to the platform to make it more streamlined and easier to navigate. We would like to know more about the glitch you referred to that prevented you from making deposits for 10 days, since that should not be the case. There can be up to a 10 day waiting period before newly purchased assets become available for withdrawals, but that shouldn't be the case for deposits. Please feel free to send us a direct message on Twitter @okcoin and we'd be happy to take a closer look. Your situation seems very unusual considering that we don't ask customers to pay income tax on cryptocurrency.
¡OJO! estafadores usan OKCOIN Wallapop, vinted…
I wish Okcoin would explain why a picture of my personal wallet is required for verification. This request has actually nothing to do with verifying someone, so why ask for this? I would love to hear just one good reason for this without having receive a standard answer. No other exchange has ever asked me for a picture of my wallet.
A Bitcoin first exchange which i like but the gui interface is extremely user friendly inwhich is very important for novice new clients not to be intimidated. So far, I have had zero issues/complaints with OKCoin. Good token selection and Defi Interest earning, some exclusive only to OKCoin.
okcoin is ok
People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. The only thing that I don't like are the US Bank fees when I withdraw USD from my OKCoin account. You https://forex-reviews.org/ messed up my transactions causing me to be double charged. I have no idea what transactions were double charged so all I can do is assume that I was reimbursed fully. I expect better handling when it comes to a customer's money.
Its success is in large part because of extremely affordable trading fees and an intuitive design that's great for beginners. Read our detailed Okcoin review to find out more about it. Many or all of the products here are from our partners that pay us a commission. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation. Terms may apply to offers listed on this page. I have been trying to withdraw my secret crypto for over a month.
April 2020,I deposited $25 in btc
Their charts glitched showing inaccurate market prices. I do not trust them with my money and I advise others not to use their platform. The most unbelievable experience I've ever had in the crypto space. Hi Yakshie, that is definitely not a normal occurrence on our platform and we would like to look into this to find a solution for you. Please send us a direct message on Twitter @okcoin and we will happily take a closer look.
Please send us a message to along with the screenshots you mentioned and we'd be grateful to get more information. We are working hard on some changes that will make the UX more simple and easier to use on our platform. Hi Shamcy, thanks for reaching out with your review. If you have any specific feedback you'd like to provide, please don't hesitate to send us a direct message on Twitter @okcoin and we can pass it along to our design team.
My money is blocked
Sometimes you have to go to different pages for access to different things. I have Coinbase, KuCoin, BlockFi, Bittrex, BitMart, Binance US, various other small exchanges where I bought a one-off coins, and various wallets. I find myself going to OkCoin first, then to my secondary exchanges due to their fees…lowest around. They have pretty good staking percents, easy to move assets around, and never had any of the issues listed below. There was once I was double charged for a purchase. They found it and everything was credited automatically.